When it came to putting offers in, Troy was a great source of advice on how to proceed, and genuinely didn't want to see us overpay on something and regret it later. We saw something like 20 houses in our search, and as we were starting to lose hope Troy made a prediction that we'd find something in 3 weeks - and to our amazement we had one in 2!
He helped us sell and buy. He combines the art of an effective salesperson with a serious understanding of data and vast knowledge of the region's real estate market. He'll tell you exactly what he thinks about a property (rather than waiting to reinforce whatever you think) and he works tirelessly answering emails from early in the morning to late at night. When it comes to negotiation he clearly commands some sort of powerful magic as we were very happy with the outcomes on both the buy and sell sides. If problems arise he is also surprisingly resourceful and will do whatever it takes for his clients. I'd echo another reviewer's comment that it was a "privilege" to work with Troy!
My wife and I had the pleasure of working with Troy on the purchase of our new home and then sale of our current home. I cannot stress enough what it means to work with an agent as knowledgeable and committed to his clients as Troy is. Troys extensive knowledge, not only of the current market, but also about all things home related made our experience that much better. The entire process has been seamless, the marketing package offered and support throughout has far exceeded our expectations. Our family is looking forward to many wonderful memories in our new home, thank you Troy!
Troy is extremely professional, trustworthy, friendly and communicative and he secured a great price for the house we wanted. He walked us smoothly through the entire house buying process, making sure we always knew what was happening and what the next steps were, and he patiently replied a whole barrage of questions, including getting quick answers from the Sellers. Troy will point out both the good and the bad things about each house, keeping you informed, and he will not rush you or push you into making a wrong decision. If you're looking to buy your perfect home, contact Troy :)!
We came to him with a listing we were interested in but no prior experience purchasing real estate. Troy helped us understand the process and the specifics of the property better, answered all our questions and got us a great deal for our new home! We didn't imagine the home-buying process could be this smooth! We were worried a real estate agent could be pushy or put the sale before everything, but that wasn't the case at all with Troy, he was very patient, trust-worthy and he always pointed out existing flaws in the properties we looked at, he never rushed us. While we had a property in mind, there was another one we were interested in, and Troy arranged a viewing on very short notice. He was generally fantastic and very responsive by email and phone. This was a great experience! Thank you, Troy! Troy came recommended by a co-worker, now we recommended him to others, and all of us are very happy with him and got the houses we wanted.
Both sales had a couple of things in common - first, Troy has a process and a very good one. It starts with a meeting and comparison of similar properties followed by a meeting with an independent staging firm. Following the staging recommendations leads to professional photography and in the case of our larger Beechwood home, a 3D video tour. And, Troy covers all of these marketing costs. He has great market savvy in terms of pricing, multiple offers, showings, deadlines, conditions and bidding wars (if you’re so lucky!) The second thing in common with both sales is that both properties sold within 48 hours at higher than asking price! Aside from his general likability, I like the fact that he’s old enough to have plenty of experience but young enough to be fully engaged and working hard for you. You won’t find a better realtor in the KW market.